Overview
This program is used to
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Assign several accounting-related parameters to customer records set up in the Rootstock Sales Order module and
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Display summarized Accounts Receivable-related balances for the customer.
In a multi-Company environment, if a Customer is doing business that creates AR transactions in multiple Financial Companies, Customer Company records are needed.
Prerequisites
Financial Company Master: The Financial Company Master must exist for the Company with which the given Customer Company record is being added.
Customer: Must have a Customer to be associated with a Financial Company.
GL Accounts (Chart of Accounts): Appropriate GL Accounts that are needed for this functionality must exist.
Navigation
Sales Order Setup > Customer Company.
Processing
The user can perform Payment from Customer's Credit Card by clicking the AR Credit Card Payments button on the Customer Company List View. For more details, refer to Credit Card Payment in Accounts Receivable.
Customer Company – add or edit
Fields
Header Section
Customer: The Customer which the given record represents.
Company: Financial Company that the given Customer is being associated with.
AR Override Account: Where a user wishes to override the AR control account established on the AR Control Record, a GL Account can be selected from the options available in the dropdown. Only GL Accounts where the “Type of Control Account” is set to “Accounts Receivable Account” in the GL Account Master will be shown in the selections available.
NOTE When Rootstock Financials is active, the Sub-Ledger Account associated with this AR Override Account is used in Sales Invoice processing; otherwise, the Accounts Receivable Account on the SO Control Account Defaults Tab will be used.
Maintenance (AR) Currency: This is the maintenance currency used for this customer. If the Customer’s currency differs from Home Currency for the given Company & ‘Place Orders in Customer Currency’ = TRUE for Customer, this is set to the Customer’s currency; otherwise will be set to Home Currency.
Customer AR Balance: The current AR Balance for the given Customer with the given Financial Company.
Withholding Tax Class: When Withholding tax is applicable - Withholding Tax Class associated with this Customer in this Company
Withholding Tax identification Number: When Withholding Tax is applicable - Withholding Tax Identification Number associated with this Customer in this Company
Accounting Dimension Value: Where the Dimension source “Customer” is used/set in the “Dimensions” TAB of Company Master, a dimension value associated with the “Customer” Dimension can be selected, if appropriate.
Accounting Dimension Value #2: Where the Dimension source “Customer – 2” is used/set in the “Dimensions” TAB of Company Master, a dimension value associated with the “Customer – 2” Dimension can be selected, if appropriate.
Usual Payment Method: Defines how the given Customer will be paid when doing business with the given Financial Company. Options are:
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EFT
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Credit Card
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Check
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Cash
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Wire
Statements Tab
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This TAB allows the user to override the statement policy and Text values that were set for “Statements” on the AR Control record.
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These overrides are only applicable to the selected customer for the given company.
AR statement Policy Override: This can be set to override the values set on the AR Control Record. Options are:
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No Override: The values as set on the AR Control Record will apply.
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No Statements or Finance Charges: No Statements will be printed, and no Finance charges will be applied.
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Print Statements, No Finance Charges: Statements are to be printed, but no Finance Charges will be applied.
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Print Statements, Show Finance Charges, Do Not Book: Statements are to be printed. Finance Charges will be displayed on the statement but not charged/booked to the customer (i.e., no finance charge transaction/entry will be created for late balances).
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Print Statements with Finance Charges and Book Them: Statements are to be printed, and Finance Charge transactions will be raised (as debit memos) for late balances.
Create Zero-Balance Statements: When checked, statements for the zero balance will be created for the customer within the given company (even if it is not set to do so in the AR Control record).
Override Zero-Balance Statement Text: When checked, use the “Zero-Balance Statement Text Override” text when printing Statements (rather than the text as defined in the AR Control record).
Override Current-Balance Statement Text: When checked, use the “Current-Balance Statement Text Override” text when printing Statements (rather than the text as defined in the AR Control record).
Override Late-Balance, No F/C Statement Text: When checked, use the “Late-Balance, No F/C Statement Text Override” text when printing Statements (rather than the text as defined in the AR Control record).
Show Applied Transactions in Statement: This indicator causes transactions that are applied during the Statement Period to be shown on the Customer Statement.
Email Address to Send Statement: Enter the e-mail address to which the Statements will be sent.
Override Statement Template: This field allows for the override of the Company default Customer Statement Template for this customer.
Statement Delivery Method: This field allows the user to identify the primary statement delivery method which will be used in filtering during statement print (only). The selection here does not limit the customer to one or the other.
Email Address to Send Statement: This field allows for the email address to be designated as a recipient of Customer Statements
Zero-Balance Statement Text Override: Text to be used for statements showing Zero Balances. (This field is only available when “Override Zero-Balance Statement Text” is checked.)
Current-Balance Statement Text Override: Text to be used for statements showing Non-Zero but Current Balances. (This field is only available when “Override Current-Balance Statement Text” is checked.)
Late-Balance, No F/C Statement Text Override: Text to be used for statements where there is a late balance but no Finance Charge. (This field is only available when “Override Late-Balance, No F/C Statement Text” is checked).
Additional Statement Email Addresses: This field allows for an additional email address to be designated as a recipient of Customer Statements (in addition to the Email Address to Send Statement field on this object).
Override Ad Hoc Statement Template: This field allows for the override of the Company default Ad-Hoc Statement Template for this customer.
Finance Charges Tab
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This TAB allows the user to override the Finance Charge policy and Text values that were set for “Finance Charges” on the AR Control record.
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These overrides are only applicable to the selected customer for the given company.
Always Set Max Interest % Override: When checked, the “Max Monthly Interest Percent” value will be used to calculate late charges for the customer within the given Company.
Max Monthly Interest Percent: The maximum monthly interest rate to be used when “Always Set Max Interest % Override” is checked
Set Overriding Days-Late Policy: When checked, allows the “Finance Charge on Balance This Late” field to be set, overriding the corresponding value on the AR Control record.
Override Monthly Interest Percent: When checked, allows the “Finance Charge Monthly PCT Override” field to be set, overriding the corresponding value on the AR Control record.
Override F/C on Debit Memos Policy: When checked, allows the “Finance Charge on Debit Memos Override” field to be set, overriding the corresponding value on the AR Control record.
Override F/C on Principal Only Policy: When checked, allows the “F/C on Principal Only Override” field to be set, overriding the corresponding value on the AR Control record.
Override Memo Text: When checked, allows the “Finance Charge Memo Text Override” field to be set, overriding the corresponding value on the AR Control record.
Override Statement Text: When checked, allows the “Finance Charge Statement Text Override” field to be set, overriding the corresponding value on the AR Control record.
Finance Charge on Balance This Late: The number of days late, after which Finance Charges will be applied (overriding the corresponding value on the AR Control record).
Finance Charge Monthly PCT Override: The monthly finance charge percentage to be applied to late balances.
Finance Charge on Debit Memos Override: When checked, it allows finance charges to be applied to Debit Memos (overriding the corresponding value on the AR Control record).
F/C on Principal Only Override: When checked, only allows finance charges to be applied to the past due/late “Principal” amount. (I.e., finance charges will not be charged on older Finance charges, only on the original principal amount; or stated differently – “no finance charges on finance charges.”)
Finance Charge Memo Text Override: Text to be used on Debit Memos for finance charges (up to 255 characters). (This field is only available when “Override Memo Text” is checked.)
Finance Charge Statement Text Override: Text to be used on Statements for finance charges (up to 255 characters). (This field is only available when “Override Statement Text” is checked.)
SEE ALSO
Credit Card Payment in Accounts Receivable
Customer Master
Financial Company Master
