Recurring Services Products are used in the Recurring Billing functionality via Sales Contracts and can either be applied to the Sales Contract as a contract wide charge or associated with the Covered Device (Shipped Item Warranty) for periodic billing. The association can be general or specific (all Covered Device records associated with the Contract, for a particular Product or Item, or individually by Item-Serial).
An example of a Recurring Service Charge would be a Monthly Rental charge. Once added to the Sales Contract or Shipped Item Warranty, the charges configured on the Recurring Services Product would be captured in the Recurring Billing run and invoiced accordingly.
Once a Recurring Services Product is created, it can be associated with other Rootstock Products. This is achieved by attaching the Recurring Services Product to other Products (ie Serialised Hardware item) via the Associated Recurring Services Products function (Lead Time & Misc Tab) on the Serialised Hardware Product Master record. This process ensures that when the Covered Device/Shipped Item Warranty record is created for the Serialised Hardware item, the Recurring Services Product is added to the Sales Contract by default.
NOTE When associating a Recurring Service Product with another Rootstock Product, the Contract Recurring Service Required field (Lead Time & Misc tab)must be checked to enable the Associated Recurring Services Products button.
Application
Creation of Services or Products that are used in the Recurring Billing functionality. The Recurring Billing Products can be added directly to a Sales Contract or associated with another Product for use in the Recurring Billing process.
