Overview
An RMA Detail can be created using ‘RMA Detail Maintenance Grid’ button on the Return Material Authorization page.
Navigation
RMA Returned MaterialClick on
‘RMA Detail Maintenance Grid’ button on the Return Material Authorization page.
Fields
Selected: Check “Selected” checkbox.
Product: Enter a valid Rootstock Product number.
Quantity Authorized: Enter quantity being authorized to be returned.
Reason for Return: Select Reason for Return from the dropdown (which displays Reason Codes for the RMA Division as defined in the RMA Header).
Sales Order Line: Enter Sales Order Line detail against this RMA.
Shipper Line: Enter Shipper Line detail against this RMA.
Action: Select Action from the dropdown (which displays a picklist selection of None, Replace, Repair or Issue Credit).
Date Issued: Defaults to today but can be overridden.
Inventory Division: Select Inventory Division from the dropdown (which displays Inventory Divisions where the Product selected has multiple inventory divisions associated with it).
Receive to Site: Enter a received site of this product RMA.
Project: Enter a Project detail against this RMA.
Serial Details: Serial Number details if any serial components on this RMA product.
Buttons
Add: Adds a new RMA Detail record.
Remove Selected: Deletes the selected RAM Detail record.
Undo Deleted: Brings back the deleted RAM Detail record.
Save: Saves the newly added RMA Detail records and edited existing RMA Detail records.
Reset: Resets the screen to the prior save state.
SEE ALSO
