Salesforce

RMA Status

« Go Back
Article

Overview

The RMA status assists in identifying the current state of an RMA Detail.

Application

RMA Status a code allows the tracking and progress of an RMA. These statuses can reflect milestones that are specific to a user’s internal process.  They can also be used to set certain indicators on the RMA itself.

Navigation

RMA Status

Processing
 

  • To edit and existing record, select ‘Edit’ in the Action column

  • To view select the Name in the ‘Name’ Column


Fields


Division:  This is the Division to which this RMA Status is applicable.

Status:  Unique user-defined value.

Description:  User-defined description.

Set Closed Indicator:  If checked. when this RMA Status is used on an RMA. the 'Closed' checkbox on the RMA Detail will be checked.

Set Credit Authorized:  If checked. when this RMA Status is used on an RMA. the 'Credit Authorized' checkbox on the RMA Detail will be checked.

Set Released Indicator:  If checked. when this RMA Status is used on an RMA. the 'Released' checkbox on the RMA Detail will be checked.


After specifying the values for the above fields, click Save button.

SEE ALSO
 

RMA Overview
Adding RMA Detail

Settings
RMA Status
RMA-Status

Powered by