Overview
Describe fields contained in the Sales Order Header > Comments tab, and functionality related to them. After changes are completed, the user can commit them by clicking Save on Sales Order Header.
Comments Tab
Fields
Header Internal Comments: This field allows for the entry of internal comments at the order header level. These comments are not available for the Customer to see, and are passed over to SO Invoice records spawned from this SO Header.
Header External Comments: This field allows for the entry of customer-facing comments at the order header level, which will be included to the Sales Order Acknowledgment print-out and passed over to SO Shipper (Packing Slip) and SO Invoice records spawned from this SO Header.
SEE ALSO
Sales Order Header Creation and Management
Sales Order Edit