Comments Tab
Save Changes
If using the regular SO Entry view mode, once satisfied with changes for this and/or other tabs, click OK on the Sales Order Line pop-up window (which will return the view to the Sales Order Header), and click Save on the Sales Order Header to apply values/updates.
If using the High Volume (HV) SO Entry view mode, and/or directly on Sales Order Line view, simply click Save to apply values/updates.
Fields
Line Internal Comments: Comments only visible internally for this line item. The content will be carried over to SO Invoice Lines (but will not be printed) when going through the SO Fulfillment process.
Line External Comments: Comments visible externally for this line item. The user can enter line level Sales Order Comments, which will be available for the customer to see on printed documents such as SO Acknowledgment or Packing Slip once the Sales Order has been packed (Header comments only), and SO Invoice, once the Sales Order Fulfillment process has been completed.
SEE ALSO
Sales Order Header Creation and Management
Sales Order Edit Page
Sales Order Line Creation and Management
Sales Order Line Additional Section/Button
