OverviewThis article explains the process to be undertaken when a Bank Card Transaction needs to be voided or reversed. There are two processes used to void / reverse bank card transactions, namely:
- Void AP Payments program (See Void AP Payments): This process is used where the bank card was used to pay an AP invoice / vendor. (i.e. via the Payable Transaction and AP Payment Selection process). In this case the Bank Card payment needs to be voided and the associated AP invoices that were paid, need to be updated to reflect them as unpaid.
- 'Reverse Transactions' in the Bank Card Reconcile program. This process is used to reverse all Bank Card Transactions other than those raised via the AP & Payment Selection process.
This article will describe how to 'Reverse Transactions'.
NavigationGeneral Ledger > Bank Card Reconcile
Process
- Click "Reverse Transactions"
- A list of all processed transactions will be displayed
- Refine your search for the transaction to be reversed:
- From Date = the date from which to begin the search period
- Thru Date = the end date for the search period
- Click "Display Transactions"
- Once the relevant transactions are displayed, select the transaction to be reversed by checking the 'Select' box against the line to be reversed.
- Click "Reverse-Post Selected Txns"
Note: A user can select all transactions displayed on screen to be reversed, by checking the 'Select All' box. Note this will not select all transactions, but only those displayed on screen.
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