Overview
Describes the fields contained in the Sales Order Header > Credit tab and the functionality related to them.
Credit Tab
Fields
Credit Department: The Credit Department responsible for the Sales Order can be indicated here. Defaults from field Credit Department on SO Control Credit, Charges & Commissions Tab and can be overridden. Valid Departments are those Organizational Departments flagged with the box Credit Department Group Indicator.
Payment Terms: Credit Terms for this Sales Order Header default from the Terms field on the Customer record and can be overridden. If SO Invoices are spawned from SO Shippers for this Sales Order Line, the Payment Term will be used to determine the Due Date and applicable discount calculation for the Invoice.
Hold Order: When checked, it indicates that this Sales Order is placed on Manual Hold (as opposed to Credit Hold, derived from the Credit settings on SO Control and the Customer's balances).
Manual Hold Reason: This is the Reason Code associated with a Sales Order placed on manual hold. It is chosen from the list of valid Reason Codes. A Manual Hold Reason is required if the Sales Order is set on manual hold.
Order Payment Required Before Shipment: When checked, it prevents shipments until sufficient SO Prepayments exist to cover them. Value defaults from the field Prepay Only (Customer Master Credit Tab) when the order is added, and also when, while Process Authorizations and Payments (Sales Order Payment Processing via Service Provider Gateway), option No payment at Shipment is NOT checked.
Order Payment Transaction ID: This field displays the Transaction ID issued by the payment provider when the Order is authorized or charged to a credit card. The system sets this field to the latest processed SO Payment transaction's ID, when processing a payment through a Sales Order Payment Gateway Service Provider (e.g., PayPal).
Place Orders in the Customer Currency: When set, prices and charges will be in the Customer's currency. Value is set based on the corresponding setting on the Customer at the time the order is added.
Seller Pays Payment Bank Charge: This field indicates that the Seller is responsible for paying a Bank Charge deducted from the Sales Invoice amount for this Order.
NOTE This field 'Seller Pays Payment Bank Charge' is visible when the 'Invoice Credit Product' is not blank on the SO Control > Credit, Charges & Commissions Tab.
Current Unbilled Orders: This is the Customer's amount of Current Unbilled Orders.
Unbilled Order Limit: This is the Customer Unbilled Order Limit. This and the Credit Limit are compared with Current Unbilled Orders and/or Current A/R Balance to determine when a Customer should be placed on Credit Hold based on the SO Control Credit Check Option.
Current A/R Balance: The Current AR Balance for Customer. It's automatically incremented as invoices are processed but must be updated manually (to sync processed invoices) using the Update AR Balance button, either here for this Customer or on the RS Company page for all. For more details, see Terminology for AR Balance on SO Control Credit, Charges & Commissions Tab.
Credit Limit: This is the Customer Credit Limit. Credit Limit and Unbilled Order Limit are compared with Current Unbilled Orders and/or Current A/R Balance to determine when a Customer should be placed on Credit Hold, based on the SO Control Credit Check Option.
Prepay Only: When checked, this button indicates that the Customer must have existing Prepayments that cover the amount of the Sales Order before it can ship. It is used to drive the field Order Payment Required Before Shipment when a Sales Order is added. Afterward, this field simply mirrors the Prepay Only field on the Customer Master > Credit tab.
Credit Hold: When checked, indicates that this Sales Order failed a credit check and is placed on Hold.
Invoicing and Credit Customer: Optional financial Customer used for Credit and Invoicing purposes.
Exempt from Fulfillment Credit Checking: All sales order lines for this order will disregard the credit checking process with this flag set.
Buttons
Override Exchange Rate button: When the Company allows manual exchange rate overrides, use this button to select the new Rate Schedule that will be used to override the current Foreign Currency Exchange Rate Schedule of this Order. When clicked, a popup window is opened with the following fields:
Type of Exchange Rate Schedule: Select the Exchange Rate Schedule Type. Options are:
Rate Schedule: Select the Rate Schedule that will be used to override the current Foreign Currency Exchange Rate Schedule of this Order.
Exchange Rate: This field will display the exchange rate defined on the above selected 'Rate Schedule'.
Use Selected Override Schedule button: After selecting the Rate Schedule, click this button to override the Foreign Currency Exchange Rate Schedule of this Order.
Revert to Current Spot Rate button: Click this button to reverse the Exchange Rate Schedule to the default Current Spot Rate.
NOTE This button Override Payment Exchange Rate is displayed only when the value of the field 'Financial System Interface' on the System Configuration (SYCONFIG) is 'Rootstock' and the flag 'Place Orders in the Customer Currency' is checked.
SEE ALSO
Sales Order Edit Page
Sales Order Header Creation and Management
